OVERVIEW

Houston Girl Friday is seeking an Operations Assistant to join our expanding team. The company has three main operations:

  • Directly [“in-house”] providing support solutions to small businesses and individuals (BPO)
  • Project management for small businesses and individuals, often temporary or task-driven (Subcontracting)
  • Recruitment, training and staffing on behalf of small businesses and individuals (RPO)

Our target market is the estimated 30% of the 27 million small businesses in the United States that outsource administrative, creative and technical tasks to a contingent workforce.

This is a long-term, internal support role, reporting directly to the Operations Manager. The position is hybrid: 75% working remotely from your own home or mobile office (“virtual”), and 25% in the field (travel, running errands, courier, etc.).

No two days are the same. Our Clients represent many different industries, circumstances and levels of tech-savviness. Their priorities and task lists vary drastically, and can often change without warning. If you can be described as a quick-on-your-feet, outside-of-the-box thinker who thrives in a dynamic atmosphere, this may be for you.

RESPONSIBILITIES

  • Extensive fact-finding and research projects
  • Data entry and database building (Excel, Access)
  • PDF & web forms (Adobe Acrobat, FormsCentral)
  • Lead generation, follow-ups and CRM (Zoho)
  • Website updates (WordPress, HTML)
  • Social media management (Hootsuite)
  • Email marketing (Constant Contact, iContact)
  • Calendar management and appointment scheduling (Outlook, iCal)
  • Business listings, marketing and ad postings
  • Human Resources: job postings and preliminary interviews
  • Document digitizing & e-filing (Scanning, Dropbox)
  • Proofreading, editing and quality assurance
  • Virtual reception (RingCentral)
  • Errand running, pick-up/drop-off, post office, etc.
  • Other virtual and non-virtual assignments, as needed

SKILLS

  • Advanced proficiency in Microsoft Office applications, with emphasis on Excel and PowerPoint.
  • Beginner or better proficiency in Adobe Systems, with emphasis on Acrobat, Photoshop & Illustrator
  • Exemplary organizational and communication (verbal, written, observation) skills.
  • Accuracy and attention to detail is paramount.
  • Innately proactive, resourceful and the ability to work with little or no supervision.
  • An above-average analytical scope; you can derive 5 even when you’ve only been given 2 and 2.

Additional Skills:

  • Notary Public certification is an advantage but not mandatory.
  • Proficiency in Adobe Creative Cloud/Creative Suite is a plus.
  • Proficiency in Mac OSX is a plus but not mandatory.
  • Bilingual in Chinese or Arabic is a bonus but not mandatory.

REQUIREMENTS

  • 4+ years minimum in an Executive/C-suite, Administrative or Personal support role in a corporate office environment.
  • Associate’s degree or higher.
  • Given the virtual aspect of the position, you must have your own PC and/or Mac laptop – equipped with Microsoft Office 2010 or later, and preferably Adobe Creative Suite/Creative Cloud. #BYOD
  • Must reside within the 610 Innerloop of Houston, with a valid driver’s license and reliable transportation.
  • Must be willing to travel to our emerging markets: Dallas, Austin, San Antonio and throughout the United States on behalf of the Operations Manager, if needed.
  • Polished, professional appearance at all times.

HOURS, PAY & TRAVEL

  • This is a part-time position, to start.  Will rapidly become full-time with the right candidate.
  • Schedule is not lenient; most assignments will be due the same day/within 12 hours.
  • Pay rate will be a mix of both hourly and project-based, and will increase after 90 days.  Stock options to be discussed.
  • Access to the company’s Lynda.com subscription [~2000 web training courses] will be provided to you after a successful new hire trial period.
  • The Operations Assistant must be willing to work any hour of the day – 24/7/365 – as needed. No exceptions.  (Please make sure you have read and understand our business model/business concept before applying).

ABOUT

Established in 2010, Virtual Executive Personal Assistants of America, Inc. (VEPAA®) doing business as the Girl Friday brand of companies offer a vast array of both virtual and onsite support services to small business owners, solopreneurs and busy executives throughout the United States.  Learn more at www.vepaa.com.